Empowering Businesses with IT Solutions
At Genius Fixers, accessible at www.geniusfixers.com, we are committed to protecting your privacy in accordance with Virginia’s Consumer Data Protection Act (VCDPA) and applicable U.S. federal laws. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website or use our services. By using our website, you consent to the practices described in this policy
1. Information We Collect
We may collect the following types of personal data, as defined under the VCDPA (data that can identify or be linked to an individual):
- Personal Data Provided by You:
- Name, email address, phone number, or mailing address when you complete forms, create an account, or request services.
- Payment information (credit card details) when you make a purchase.
- Automatically Collected Data:
- IP address, browser type, device identifiers, operating system, and geolocation data (if enabled).
- Website usage data, such as pages visited, time spent, and referral URLs, collected via cookies or similar technologies.
- Third-Party Data:
- Information from third-party services, such as analytics providers (e.g., Google Analytics) or payment processors, when you interact with them on our site.
Sensitive Data (VCDPA): We do not knowingly collect sensitive personal data, such as racial/ethnic origins, religious beliefs, health data, or biometric data, unless explicitly stated. If we collect such data, we will obtain your consent as required by the VCDPA.
Deidentified Data: We may collect or create deidentified data (data that cannot be linked to an individual) for analytics or other purposes. This is not subject to VCDPA requirements.
2. How We Use Your Personal Data
We process your personal data for the following purposes:
- To provide and improve our services, such as fulfilling orders, responding to inquiries, or personalizing your experience.
- To communicate with you, including sending service-related notices, promotional emails, or newsletters (with an opt-out option).
- To analyze website usage and optimize performance using tools like Google Analytics
- To ensure website security, prevent fraud, and protect our legal rights.
- To comply with legal obligations, such as tax or consumer protection laws.
VCDPA Disclosure: We process personal data for targeted advertising, analytics, or service provision, but we do not sell personal data unless explicitly disclosed.
We do not sell your personal data as defined by the VCDPA (exchanging data for monetary consideration). We may disclose your personal data as follows:
- Service Providers: With third parties that process data on our behalf, such as payment processors (Stripe), email marketing platforms (Mailchimp), or analytics providers. These providers are contractually obligated to protect your data and use it only for specified purposes.
- Legal Requirements: When required by law, court order, or to protect the safety of our users, our business, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, with notice and protections as required by law.
- With Consent: For other purposes with your explicit consent.
VCDPA Processor Obligations: Our service providers act as “processors” under the VCDPA and are bound by contracts ensuring data protection and limiting use to our instructions.
4. Cookies and Tracking Technologies
We use cookies and similar technologies (web beacons, pixels) to enhance functionality, analyze usage, and deliver personalized content. Cookies may include:
- Essential Cookies: Required for website operation (login sessions).
- Analytics Cookies: To track user behavior ( Google Analytics).
- Marketing Cookies: To serve targeted ads (if applicable).
You can manage cookies via your browser settings or our cookie consent tool. We respect “Global Privacy Control” (GPC) signals, as required by the VCDPA, to opt out of targeted advertising.
5. Your Rights Under Virginia Law (VCDPA)
If you are a Virginia resident, the VCDPA grants you the following rights regarding your personal data:
- Right to Access: Confirm whether we process your personal data and request a copy of it.
- Right to Correct: Request correction of inaccurate personal data.
- Right to Delete: Request deletion of your personal data, subject to exceptions (legal retention requirements).
- Right to Opt-Out: Opt out of:
- Targeted advertising (ads based on your browsing behavior).
- Sale of personal data (not applicable if we do not sell data).
- Profiling that produces legal or significant effects (automated decision making).
- Right to Data Portability: Receive your personal data in a structured, commonly used format.
- Right to Non-Discrimination: We will not discriminate against you (deny services, charge different prices) for exercising these rights.
How to Exercise Your Rights:
- Submit requests via email to info@geniusfixers.com or call +1-703-419-9000
- We will verify your identity (by confirming your email or account details) to ensure security.
- We will respond within 45 days, with a possible 45-day extension if needed, as required by the VCDPA.
- You may authorize an agent to submit requests on your behalf, subject to verification.
- You may appeal a denied request by contacting us within 30 days; we will respond with a written explanation.
6. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children under 13 without verifiable parental consent, as required by the Children’s Online Privacy Protection Act (COPPA). If we learn we have collected such data, we will delete it promptly. Contact us at info@geniusfixers.com if you believe we have inadvertently collected data from a child under 13.
7. Data Security
We implement reasonable security measures, such as encryption, secure sockets layer (SSL) technology, and access controls, to protect your personal data from unauthorized access, use, or disclosure. Per the VCDPA, we conduct data protection assessments for high-risk processing activities (targeted advertising, sensitive data). However, no system is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Review their privacy policies before sharing personal data.
9. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
- Transaction data may be retained for 7 years to comply with tax laws.
- Account data is kept while your account is active and for a reasonable period thereafter.
- Analytics data may be retained in deidentified form indefinitely.
When data is no longer needed, we securely delete or deidentify it in accordance with VCDPA requirements
10. Data Retention
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the “Last Updated” date. For significant changes affecting your rights, we may provide additional notice (email or website pop-up), as encouraged by the VCDPA. Please review this policy periodically
11. Contact Us
For questions, concerns, or to exercise your VCDPA rights, contact us at:
Genius Fixers
9300 Forest Point Circle, Suite 165, Manassas, VA 20110
Email: info@geniusfixers.com
Phone: +1-703-419-9000
To submit a VCDPA request or appeal a decision, use the above contact details. We will respond promptly in accordance with Virginia law.