Employee IT changes. Get access right from day one.
Coordinate accounts, devices and permissions when people join, change roles or leave. Give your team a repeatable process with clear approvals and ownership for every employee IT change.
“Great customer service, quick email replies and phone calls. Knowledgeable in all aspects. Sam knows how to explain in simple terms for someone who does not have much technology knowledge.”
Victor CierraGenius Fixers customer
A practical approach
Treat access as a lifecycle
New starters need role-appropriate permissions and usable equipment, while departures require careful access removal and information ownership decisions. Include shared accounts, mobile devices and third-party applications in the checklist. Preserve records according to the organization's instructions and verify completion. A forwarded email alone should not authorize a sensitive account change.
Genius FixersOffboarding & Onboarding Employees
Designed around your people, systems and goals.
01
Prepare new starters
Identify the devices, applications and access a person needs for their role before their first login.
02
Coordinate departures
Agree who approves account changes, device returns and the handling of business information.
03
Keep access aligned
Review permissions when roles change and document the responsibilities of application owners.
Managed IT services
Connect this service with your wider plan.
Related services can help address the systems, people and dependencies around this work.
Bring what you know. We’ll talk through the rest.Prepare role profiles, approval contacts, application owners and the current starter and leaver process.
Is disabling an email account enough when an employee leaves?+
Access can also exist through other applications, groups, shared accounts and devices. The offboarding scope should identify those routes, the owners who approve changes and how required business information will be retained or transferred.
What should we prepare for this service?+
Prepare role profiles, approval contacts, application owners and the current starter and leaver process.
Can you work alongside our internal IT team?+
Yes. We can agree on a division of responsibilities with your internal team, including access, support requests, maintenance and escalation. Your team keeps ownership of the decisions and systems assigned to it.
Is round-the-clock support included?+
24/7 options are available for an agreed support plan. Included channels, hours, priorities and response targets are defined in the service agreement rather than assumed for every project.
Priscilla Glover2 years ago★★★★★
Carl Berry2 years ago★★★★★
Dina Albakri8 months ago★★★★★
Len DAVISa year ago★★★★★
Vikram Singh2 years ago★★★★★