IT support. Cybersecurity. Business continuity.
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Contact Genius Fixers

Good IT starts
with a conversation.

An IT issue to solve. A business to protect. A new project to launch. Tell us what you need, and let’s work out the next step together.

Free 10-minute introduction · Phone call or Zoom Video

Call our team(703) 419-9000Mon–Fri 8:00 AM–5:00 PM ETFax: +1-703-591-4214
Write to ussupport@geniusfixers.comNew enquiries & client support
Already a client? Find your support options
Nationwide remote IT support. Onsite service across Virginia, Maryland & Washington, DC.

Your conversation. Your choice.

Let’s make it
easy to connect.

Start with the channel that works for you. We can talk about ongoing IT support, a specific issue or your next digital project.

3D illustration for remote IT support
01 / PLAN A CONVERSATION

Book a free call.

Pick a time for a 10-minute introduction. Tell us about your business by phone or Zoom.

Book a Phone / Zoom CallChoose your time and meeting format.
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02 / TALK TO OUR TEAM

Give us a call.

Discuss your needs with the Manassas team. Have your company and a brief outline ready.

(703) 419-9000Toll-free: 1-800-949-6592Fax: +1-703-591-4214Office hours: Mon–Fri 8:00 AM–5:00 PM ET
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03 / SHARE THE DETAILS

Send an enquiry.

Use the form or email us with your questions, project details and preferred next step.

Send My Enquiry support@geniusfixers.comYour message goes to our support team.

Already part of the Genius Fixers family?

For an existing support issue, call or email our team with your company name and what’s happening. If your plan includes a dedicated support process, use that route for your request.

Local team. Connected support.

Based in Virginia.
Connected to Your Business.

From our Virginia headquarters, we provide remote IT support nationwide and scheduled onsite service across Virginia, Maryland and Washington, DC. We confirm support scope and availability around your systems and needs.

Need remote support outside the DMV?

Remote IT support, web development, content and digital marketing are available nationwide.

From first hello to a clear plan

A simple start.
A practical next step.

You don’t need a technical brief to get in touch. Bring the problem you want to solve or the goal you want to reach.

  1. 01

    Tell us what’s happening

    Share your business, the systems involved and what you want to achieve. A short outline is a good place to start.

  2. 02

    Talk through your options

    We discuss your priorities, location and timing, then identify the right service or support arrangement.

  3. 03

    Agree the next step

    Scope, responsibilities and pricing are confirmed before work begins, so you know what comes next.

Before you get in touch

A few answers
to get you started.

Meeting options, client support, service areas and what to include in your message.

Call (703) 419-9000
How do I book a phone or Zoom meeting?

Choose Book a Phone / Zoom Call to open our calendar. Select a time for a free 10-minute introduction, then choose Phone call or Zoom Video. We will discuss your business needs and identify a next step. Technical support, assessments and project work are scoped separately.

I’m already a client. How do I contact support?

Call (703) 419-9000 or email support@geniusfixers.com with your company name, the affected system and a description of the issue. If your support agreement includes a dedicated request or escalation process, use that process. Support availability follows your agreed coverage.

Where is Genius Fixers located, and what are your office hours?

Our headquarters is at 9300 Forest Point Cir, Suite 165, Manassas, VA 20110. Office hours are Monday through Friday, 8:00 AM–5:00 PM Eastern Time. Please contact us before visiting so we can arrange a suitable time.

Which areas do you serve?

We provide remote IT support nationwide, with scheduled onsite service across Virginia, Maryland, and Washington, DC. Support scope and availability are confirmed for your business.

What should I include in my enquiry?

Tell us which service you need, what is happening now and what you would like to change. Your business location, affected applications or devices, approximate team size and preferred timing can help us understand the request. You can also choose Help choosing the right service if you are unsure where to begin.

Can I ask about a one-time project or monthly support?

Yes. We can discuss a specific IT issue, a defined project or an ongoing managed IT plan. Our pricing page explains pay-as-you-go IT support and how monthly plans are scoped. Share your requirements and we will discuss the appropriate next step.

Reviews

Real customers. Real experiences.

6 written reviews★★★★★Verbatim from our clients

Hear from our customers

Dr. Chaudhry

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Customer review

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Customer review

Watch on YouTube

Wendy · WM Accounting

Watch on YouTube
Priscilla Glover2 years ago★★★★★
We just got done with our new website & excited about how it came out. Genius Fixers strive to meet the needs of their clients. We are more than…
Google review
Carl Berry2 years ago★★★★★
I am so happy from the IT setup at my home office. Service was prompt and Genesis tracked the delivery of the items and scheduled the setup…
Google review
Dina Albakri8 months ago★★★★★
Thank you, Sam and the Genius Fixers team, for your continuous support and consistently going above and beyond! You’re the best in the business.…
Google review
Victor Cierra2 years ago★★★★★
Great customer service, quick email replies and phone calls. Knowledgeable in all aspects. Sam knows how to explain in simple terms for someone who…
Google review
Len DAVISa year ago★★★★★
I really recommend this company to anyone or any business needing a good IT support. The staff really cares about the success of the customer. They…
Google review
Vikram Singh2 years ago★★★★★
I am an accountant, good with the numbers but when it comes to IT issues, I have to rely on Genius Fixers. They are very responsive and available…
Google review

Let’s get the conversation started

Your next step?
Talk to Genius Fixers.

A short conversation can help turn an IT question into a clear next action. Choose a time that works for you.

Prefer to write? Send an enquiry Free 10-minute introduction · Phone or Zoom
Genius Fixers · Manassas, Virginia