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Service / Genius Fixers

Backup and disaster recovery. Prepare for an interruption.

Genius Fixers provides backup and disaster recovery services for Virginia businesses. Connect business data backup, retention, recovery priorities and restore testing so your team knows what needs to be recovered first.

Book a Free CallExplore the service

10 minutes · Phone or Zoom · No obligation

Based in Manassas.
Serving Virginia, Maryland & Washington, DC.

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Know what is protected
Set recovery priorities
Backup & Disaster Recovery (BDR) / GENIUS FIXERS
  • PeopleHelp desk support
  • AccessRemote assistance
  • SystemsDevice maintenance
  • ContinuityRecovery planning

A practical plan for backup & disaster recovery (bdr)

Test the business workflow after the restore

A recovered file is only part of the result when an application also needs permissions, licenses or another server. Define recovery point and recovery time objectives with the business owner. Protect backup administration separately and record the results of restore exercises. Findings should lead to changes in scope or procedure, rather than being filed as a completed checkbox.

List critical applications, data locations, current backup tools and acceptable data loss.

Discuss your priorities
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YOUR PEOPLE · YOUR SYSTEMS · YOUR PLAN

What we cover

Focus on what matters.

We’ll connect the practical work with your team’s needs and the systems behind it.

01 / WHAT WE COVER

Know what is protected

Identify critical applications and data locations, then agree what the backup arrangement covers.

02 / WHAT WE COVER

Set recovery priorities

Discuss acceptable data loss and interruption with the people responsible for business operations.

03 / WHAT WE COVER

Check the restored result

Include application access and dependencies in restore exercises, then use the findings to improve the plan.

Ways to work together

A scope that fits the work.

Start with one project or bring day-to-day care into an ongoing plan.

01 / FOCUSED PROJECT

A focused IT project

Get help with a specific support need, office change or technology improvement.

  • Define the affected users and systems
  • Agree the work and access requirements
  • Document the outcome and next steps
Let’s talk about this
02 / ONGOING SUPPORT

Ongoing IT support

Build a support arrangement around your team’s hours, systems and internal capabilities.

  • Choose your support coverage
  • Assign maintenance and escalation ownership
  • Review recurring issues and priorities
Let’s talk about this

From first conversation to clear next step

Bring your priority. We’ll build the plan.

We’ll connect the people, systems and responsibilities involved before work begins.

  1. 01

    You tell us.

    Share the issue, affected systems and impact on your team.

    Your priorities come first
  2. 02

    We plan the support.

    Agree on access, coverage, responsibilities and how the work will proceed.

    A clear scope before work begins
  3. 03

    We follow through.

    Coordinate the agreed work and keep your team informed about progress and next steps.

    Support with clear ownership
Reviews

Good IT is personal. Hear from our customers.

6 written reviews★★★★★Verbatim from our clients

Hear from our customers

Dr. Chaudhry

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Customer review

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Customer review

Watch on YouTube

Wendy · WM Accounting

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Priscilla Glover2 years ago★★★★★
We just got done with our new website & excited about how it came out. Genius Fixers strive to meet the needs of their clients. We are more than…
Google review
Carl Berry2 years ago★★★★★
I am so happy from the IT setup at my home office. Service was prompt and Genesis tracked the delivery of the items and scheduled the setup…
Google review
Dina Albakri8 months ago★★★★★
Thank you, Sam and the Genius Fixers team, for your continuous support and consistently going above and beyond! You’re the best in the business.…
Google review
Victor Cierra2 years ago★★★★★
Great customer service, quick email replies and phone calls. Knowledgeable in all aspects. Sam knows how to explain in simple terms for someone who…
Google review
Len DAVISa year ago★★★★★
I really recommend this company to anyone or any business needing a good IT support. The staff really cares about the success of the customer. They…
Google review
Vikram Singh2 years ago★★★★★
I am an accountant, good with the numbers but when it comes to IT issues, I have to rely on Genius Fixers. They are very responsive and available…
Google review

Good questions. Clear answers.

Before you
take the next step.

Get the details you need to plan with confidence. Our team can talk through your questions.

Call (703) 419-9000

Related guide: How the 3-2-1-1-0 backup rule works

What should a restore check verify?

The check should reflect the business task you need to recover. Restoring a file may not be enough if the application also needs permissions, licensing or another system. We discuss those dependencies when scoping recovery checks.

What should we prepare for this service?

List critical applications, data locations, current backup tools and acceptable data loss.

Can you work alongside our internal IT team?

Yes. We can agree on a division of responsibilities with your internal team, including access, support requests, maintenance and escalation. Your team keeps ownership of the decisions and systems assigned to it.

Is round-the-clock support included?

24/7 options are available for an agreed support plan. Included channels, hours, priorities and response targets are defined in the service agreement rather than assumed for every project.

Your next step is free

A conversation first.
A clear plan next.

Genius Fixers provides backup and disaster recovery services for Virginia businesses. Connect business data backup, retention, recovery priorities and restore testing so your team knows what needs to be recovered first.

Book a Free Call10 minutes · Phone or Zoom · No obligation
Call (703) 419-9000Visit our contact page
  • Discuss the people, systems and responsibilities involved
  • Agree the scope and costs before work begins
  • Work with a team based in Manassas, Virginia