24/7/365 Responsiveness
Get remote assistance and proactive monitoring for the technology your team relies on. We agree on support hours, response targets and escalation steps so you know how to reach us when an issue needs attention.
Pricing / Genius Fixers
Core IT starts at $125 per workstation each month. Complete IT starts at $150, with added vulnerability management, security training and annual risk planning. Need an in-person visit? It’s $65 within 50 miles of our Manassas office.
10 minutes · Phone or Zoom · No obligation
Based in Manassas.
Serving Virginia, Maryland & Washington, DC.
Reliable everyday IT and protection.
The people behind your plan
Get remote assistance and proactive monitoring for the technology your team relies on. We agree on support hours, response targets and escalation steps so you know how to reach us when an issue needs attention.
Keep your people connected with remote IT support and on-site service across Virginia, Maryland and Washington, DC. Your account team coordinates support across your covered devices and locations as your business grows.
Compare Core IT and Complete IT with clear per-workstation monthly rates. Your written quote identifies included services, optional add-ons and on-site visit charges before service begins.
01 / Choose your plan
Select Core IT for essential ongoing support, or Complete IT for a stronger security program and more proactive risk insight.
Reliable everyday IT support and protection for your team, with one predictable monthly rate that scales with your workstation count.
Monthly price is based on covered workstations and the agreed scope. Server management: $299 per server/month. Firewall management: $99 per firewall/month. Cloud backup, hardware, licenses and project work are scoped separately. On-site visits: $65 per visit within 50 miles of our Manassas office.
Everything in Core IT, plus deeper security insight, employee training and proactive risk management for your business.
Monthly price is based on covered workstations and the agreed scope. Server management: $299 per server/month. Firewall management: $99 per firewall/month. Cloud backup, hardware, licenses and project work are scoped separately. On-site visits: $65 per visit within 50 miles of our Manassas office.
03 / Extend your plan
Add separately scoped backup, recovery and network services to Core IT or Complete IT.
Add ongoing threat monitoring, investigation and response support to strengthen your security.
Optional · Quoted for your requirementsProtect business files and systems with off-site backup and recovery options.
Optional · Quoted for your requirementsKeep a local backup for convenient recovery of covered files and systems.
Optional · Quoted for your requirementsCloud-managed Wi-Fi router subscription: $30 per router per month. Router hardware is purchased separately.
Optional · Quoted for your requirementsFirewall management at $99 per firewall per month. Hardware and licenses are quoted separately.
$99 / firewall / monthAdd dedicated backup and recovery for Microsoft 365 email, OneDrive, SharePoint and Teams data within the agreed scope.
Optional · Quoted for your requirementsServer management at $299 per server per month. Hardware, licenses and backup are separate.
$299 / server / month04 / Compare the details
Compare the ongoing support, security and services included in Core IT and Complete IT.
| What matters | Core IT | Complete IT |
|---|---|---|
| Monthly price per workstation | $125 for 5–10; decreases to $99 at 100+ | $150 for 5–10; decreases to $125 at 100+ |
| Remote help desk and network operations | Included within agreed scope | Included within agreed scope |
| Monitoring, patching and workstation management | Included | Included |
| Endpoint, email, web and identity protection | Included | Included |
| Microsoft 365 / Google Workspace administration | Included | Included |
| Employee onboarding and offboarding | Included | Included |
| Account management and IT planning | Included | Included |
| Vulnerability scanning and management | Optional add-on | Included |
| Security awareness and phishing training | Optional add-on | Included |
| Annual security risk assessment | Optional add-on | Included |
| Server management | $299 per server/month | $299 per server/month |
| Firewall management | $99 per firewall/month | $99 per firewall/month |
| Cloud backup and on-site services | Quoted separately | Quoted separately |
| Hardware, licenses and project work | Quoted separately | Quoted separately |
Workstation rates scale by count. On-site visits are $65 each within 50 miles of our Manassas office; visits outside that radius are quoted separately. Your written quote confirms covered devices, support coverage, response targets, contract terms and optional services.
05 / Set the right scope
Your workstation count is a starting point. We’ll confirm users, coverage, locations and any servers, backup or on-site requirements before preparing your quote.
How many people, computers, servers and locations need support? We look at the environment your team uses every day.
Users · Devices · LocationsTell us your operating hours, recurring issues and on-site requirements. Your quote should make coverage and responsibilities clear.
Coverage · Access · On-site visitsDiscuss security tools, backup storage, retention and recovery priorities so the plan reflects what your business needs to protect.
Protection · Storage · RecoveryNeed backup, recovery or another project? Add it to your request and we’ll scope it separately.
From your first call to a clear scope
Bring your questions and the situation you want to improve. We’ll help connect the details.
Tell us which plan fits your support and security priorities.
Add servers, locations, backup needs and on-site requirements.
Confirm the included services, scope and monthly price before service begins.
Priscilla Glover2 years ago★★★★★We just got done with our new website & excited about how it came out. Genius Fixers strive to meet the needs of their clients. We are more than…Google review
Carl Berry2 years ago★★★★★I am so happy from the IT setup at my home office. Service was prompt and Genesis tracked the delivery of the items and scheduled the setup…Google review
Dina Albakri8 months ago★★★★★Thank you, Sam and the Genius Fixers team, for your continuous support and consistently going above and beyond! You’re the best in the business.…Google review
Victor Cierra2 years ago★★★★★Great customer service, quick email replies and phone calls. Knowledgeable in all aspects. Sam knows how to explain in simple terms for someone who…Google review
Len DAVISa year ago★★★★★I really recommend this company to anyone or any business needing a good IT support. The staff really cares about the success of the customer. They…Google review
Vikram Singh2 years ago★★★★★I am an accountant, good with the numbers but when it comes to IT issues, I have to rely on Genius Fixers. They are very responsive and available…Google review
Good questions. Clear answers.
Get the details you need to plan with confidence. Our team is here to talk through your questions.
Call (703) 419-9000Core IT includes ongoing remote help desk and network operations support, workstation monitoring and management, updates and patching, managed endpoint protection, email and web security, Microsoft 365 or Google Workspace administration, identity monitoring, employee onboarding and offboarding, and IT planning within the agreed scope.
Complete IT includes everything in Core IT, plus vulnerability scanning and management, employee security awareness and phishing training, an annual security risk assessment, and a prioritized improvement plan. These services support your security work; certification or regulatory compliance is not guaranteed.
Pricing is per workstation and scales with workstation count. For 5–10 workstations, Core IT starts at $125 per workstation per month and Complete IT starts at $150. Rates decrease gradually to $99 and $125 at 100 workstations and remain at that level above 100. Your written quote confirms the final scope and price.
Server management is $299 per server per month and managed firewall service is $99 per firewall per month. Hardware, licenses, backup and project work are separate unless your written agreement specifically includes them.
Cloud backup, on-site backup, Microsoft 365 backup and recovery services are available as separately scoped add-ons. We will confirm protected systems, storage, retention, recovery priorities and pricing in your quote.
On-site visits are available for $65 per visit within 50 miles of our Genius Fixers office in Manassas, Virginia. Visits outside that radius are quoted separately. Your written quote confirms the visit scope and any parts, hardware, licenses or project work.
Yes. Choose the plan you want us to price in the enquiry form. We will review the workstation count and scope and send a written quote.
Yes. The introductory meeting is free and lasts 10 minutes. There is no obligation.
Your next step is free
Tell us how many workstations, servers and locations need support. We’ll discuss the two plans, confirm the scope and provide a written monthly quote.
Book a Free Call10 minutes · Phone or Zoom · No obligation