Pay As You Go: $150 an hour, flat rate
For businesses that want expert help on demand without a monthly plan. One rate for any workstation or server, remote or on-site.
- Workstation and server troubleshooting, remote or on-site
- Software installs, updates and configuration
- Email, Microsoft 365 and Google Workspace issues
- Network, Wi-Fi and printer problems
- Virus and malware removal
- Data recovery and backup setup
Time is tracked per ticket and billed in 15-minute increments. On-site visits within 40 miles of Manassas, VA add a $65 travel charge; parts and software licenses are quoted separately and approved before purchase.
Prefer a fixed monthly?
Talk to us and we can build or tailor a plan to your needs. Tell us how many people and devices you support and what keeps you up at night; we'll come back with one predictable monthly number.
- Unlimited remote and on-site support
- Proactive monitoring and patching
- EDR, MDR and backup included as needed
- Employee onboarding and offboarding
- Dedicated account manager
- Scale up or down, no long-term lock-in
A 15-minute call is enough for us to scope it. No sales pressure, no obligation.
Not sure which fits? Ask us.
Tell us how many people you support and what you need help with. We'll recommend pay-as-you-go or a plan and give you a clear number, with no obligation.
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A Genius Fixers engineer will reach out within one business hour to talk through your setup. No call centre, no script.
Customer Testimonials and Feedback
Priscilla Glover2 years ago★★★★★We just got done with our new website & excited about how it came out. Genius Fixers strive to meet the needs of their clients. We are more than…
Carl Berry2 years ago★★★★★I am so happy from the IT setup at my home office. Service was prompt and Genesis tracked the delivery of the items and scheduled the setup…
Dina Albakri8 months ago★★★★★Thank you, Sam and the Genius Fixers team, for your continuous support and consistently going above and beyond! You’re the best in the business.…
Victor Cierra2 years ago★★★★★Great customer service, quick email replies and phone calls. Knowledgeable in all aspects. Sam knows how to explain in simple terms for someone who…
Len DAVISa year ago★★★★★I really recommend this company to anyone or any business needing a good IT support. The staff really cares about the success of the customer. They…
Vikram Singh2 years ago★★★★★I am an accountant, good with the numbers but when it comes to IT issues, I have to rely on Genius Fixers. They are very responsive and available…