Genius Fixers · Business IT support
Genius Fixers is an IT company in Manassas, VA, providing business IT support from our local headquarters. Genius Fixers is based in Manassas, Virginia. Businesses can discuss ongoing managed IT or a specific troubleshooting project with the same team, covering workstations, Microsoft 365, cybersecurity, backup and physical network work where required. Remote and scheduled on-site work is scoped for your address.
Based in Manassas · Remote help and scheduled on-site work
Manassas, VA · Managed IT services
When an outage affects several people, record what still works before restarting equipment. That distinction helps separate an application problem from a failed connection or shared device and informs the support priority.
For a single failed workstation, note whether another employee can use the same application. For an office-wide interruption, check which services are affected: internet access, phones, shared files or one hosted application. Record the time and any visible error before changing equipment. This information helps us decide whether the next step is remote investigation, application-vendor coordination or scheduled hands-on work.
Start with your computers, business accounts, network equipment and backup responsibilities. Agree who handles new employees, departing users, software updates and recurring faults. If you already have an IT person, define the work you want Genius Fixers to take on. For a one-time issue, describe the immediate problem so the initial investigation can be scoped separately from a monthly agreement. For a separate growth project, our team can also discuss web design and SEO services in Manassas, VA, with deliverables and review milestones agreed before work begins.
Our office is at 9300 Forest Point Cir, Suite 165, Manassas, VA 20110. Contact us before visiting or arranging on-site service. Published pay-as-you-go IT labor is $150 per hour in 15-minute increments, with a $37.50 labor minimum. Travel, equipment and licenses are separate. Monthly support is quoted around your users, systems and coverage requirements; confirm the applicable charges before work starts.
Services and guidance
Explore service scope and requirements before arranging the work.
Bring support, maintenance and technology planning together around the way your business works.
Service details Cyber Security ServicesGenius Fixers provides small business cybersecurity services in Northern Virginia.
Service details Backup & Disaster Recovery (BDR)Genius Fixers provides backup and disaster recovery services for Virginia businesses.
Service detailsTell us how many users are affected, which systems are unavailable and your authorized contact.
Contact our Manassas team with your Manassas, VA address and the systems involved. Remote assistance and scheduled on-site work are agreed for the actual task. Confirm coverage, timing and travel costs before work starts.
Genius Fixers · Manassas, VA
Book a free introductory call or send the enquiry form above. Paid work is scoped separately.
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