Managed IT. Support your people. Move forward.

Your plan can combine help desk support, workstation and server maintenance, network monitoring, employee account changes, and backup planning. We agree on the covered users, devices, systems and service hours before work begins. Cybersecurity and cloud services can be scoped alongside your support plan.

Yes. Genius Fixers is based in Manassas, Virginia and supports businesses across the DMV region. We provide remote assistance and scheduled on-site work. Share your location so we can confirm availability and any travel requirements.

Yes. Co-managed IT lets you add support capacity or specialist help while your internal team keeps its role. Together, we define which requests, systems and projects Genius Fixers will handle and how escalations will work.

Pricing depends on your user and device counts, systems, support hours, and the services you select. Start with a free consultation so we can understand your needs and discuss a suitable scope. You can also review the pricing page before getting in touch.

We offer 24/7 help desk options. Coverage, contact channels, response targets and escalation procedures are defined in your service agreement so your team knows what to expect.

We start by reviewing your current agreement, system inventory, administrator access and any upcoming renewals. Then we coordinate a handover plan with your team, including documentation, access changes and the start of your new support process.

Yes. Our small business managed IT services can cover day-to-day help desk requests, device maintenance, account administration and network monitoring. An outsourced IT support plan defines your users, systems, coverage hours, security and backup responsibilities. If you have an internal IT team, we can agree on selected responsibilities through co-managed support.

Managed IT services are ongoing, agreed responsibilities for supporting a business’s technology. A plan can cover help desk requests, device maintenance, account administration, network monitoring and coordination with security or backup services. The agreement defines covered systems, service hours, responsibilities and costs.

Monthly managed IT pricing depends on users, devices, locations, support hours and the services included. Genius Fixers quotes monthly plans after reviewing your environment. Published pay-as-you-go IT labor is $150 per hour in 15-minute increments; equipment, licenses, travel and project charges are confirmed separately.