IT services for dental practices, built around your schedule
A dental office cannot afford a slow server between patients. Our dental IT support keeps practice management software, digital X-ray sensors, intraoral cameras and scheduling systems fast, backed up and HIPAA-compliant, with a help desk that answers when the front desk calls.
Genius Fixers has extensive experience with the tools dental practices run on: Dentrix, Eaglesoft and Open Dental for practice management; DTX Studio, DEXIS and Carestream for imaging; and Sirona and Dentsply Sirona equipment including CEREC and intraoral sensors. We install, integrate, troubleshoot and support all of them, and coordinate with the vendor when an issue is inside the application.
We support single-location practices, multi-office dental groups and specialists including orthodontists, oral surgeons and pediatric dentists.
Excel in Your Dentistry Industry
Enhanced Patient Management
Genius Fixers can implement advanced practice management software that streamlines patient scheduling, record-keeping, and billing, improving efficiency and patient experience.
Secure Data Storage
By providing secure cloud solutions, Genius Fixers ensures patient data is safely stored and easily accessible, complying with regulations like HIPAA and protecting sensitive information.
Telemedicine Integration
Implementing telemedicine solutions allows dentists to offer virtual consultations and follow-ups, expanding their reach and convenience for patients.
Optimized Communication Systems
Genius Fixers can enhance internal and external communication through unified communication platforms, improving collaboration among staff and patient interactions.
Dental office IT challenges we solve
The issues that stall a dental schedule, and what we do about each.
Imaging and sensor issues
Digital X-ray sensors and imaging software depend on the right drivers, ports and workstation configuration. We set them up correctly and keep them working.
Practice management downtime
If your practice management system goes down, so does scheduling and billing. Proactive server management and daily backups keep it available.
HIPAA for dental records
Patient charts and images are protected health information. We encrypt them, control access and document it for compliance.
Growth to a second location
Adding an office means shared data, secure connections and consistent systems. We plan and build the network so both locations feel like one practice.
Dental practice IT services
The services dental offices use most. Each links to its own page.
24/7 Help Desk Support
Front desk and operatory issues answered by real technicians with a 15-minute response target.
Learn MoreWorkstation & Server Management
Operatory PCs, imaging workstations and the practice server patched, monitored and optimized.
Learn MoreBackup & Disaster Recovery
Daily encrypted backups of charts, images and practice data with tested restores.
Learn MoreNetwork Monitoring & Management
Cloud-managed Wi-Fi and wired networks sized for imaging traffic and monitored around the clock.
Learn MoreIT Procurement Services
Right-sized workstations, servers and peripherals sourced at the right price for a dental office.
Learn MorePhishing Prevention Training
Short, regular training so front-desk staff recognize the emails that target dental practices.
Learn MoreHIPAA-compliant dental IT, without the jargon
Four things every dental practice needs in place, handled and documented by us.
Encrypted patient data
Charts, images and backups encrypted at rest and in transit, on-site and in the cloud.
Access controls
Individual logins, MFA and automatic screen locks on every operatory and front-desk workstation.
Tested backups
Daily backups with restore tests, so a failed server or ransomware event is a recovery, not a closure.
Documented compliance
Risk assessment, policies and a signed business associate agreement kept current for your records.
Dental software and equipment we support
Hands-on experience with the platforms in your operatories and at the front desk. If your tool is not listed, ask; we have almost certainly worked with it.
Dentrix
Server and workstation setup, upgrades, database backups, eServices integration and performance tuning for Dentrix and Dentrix Ascend.
DTX Studio
Installation and integration of DTX Studio Clinic and Core with your imaging devices, plus workstation specs that keep 3D rendering fast.
DEXIS
DEXIS sensor drivers, imaging software, bridge configuration to practice management and image storage that is backed up and encrypted.
Carestream
Carestream Dental imaging systems and CS Imaging software configured, networked and kept current, including sensor and pan/ceph workstations.
Sirona / Dentsply Sirona
Sirona imaging, CEREC and SIDEXIS workstations integrated with your network and practice management software.
Eaglesoft and Open Dental
Server management, updates, backups and workstation configuration for Eaglesoft and Open Dental practices.