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Service / Genius Fixers

Endpoint detection and response. Connect alerts with action.

Endpoint detection and response services help monitor supported business devices and investigate suspicious activity. Genius Fixers scopes device coverage, alert review and response responsibilities alongside your wider cybersecurity plan.

Book a Free CallExplore the service

10 minutes · Phone or Zoom · No obligation

Based in Manassas.
Serving Virginia, Maryland & Washington, DC.

Cover the right devices
Investigate useful alerts
Endpoint Detection & Response / GENIUS FIXERS
  • DevicesEndpoint protection
  • AccountsAccess security
  • VisibilityThreat monitoring
  • PeopleSecurity awareness

A practical plan for endpoint detection & response

Decide who can isolate a device

A suspicious workstation may need to be disconnected quickly, but the response should consider the business function it supports. Define authorization, communication and escalation before an alert occurs. Review devices that stop reporting and test how the team investigates a representative event. An installed agent alone does not establish that monitoring and response are effective.

Bring device counts, operating systems, existing security tools and escalation contacts.

Discuss your priorities
YOUR PEOPLE · YOUR SYSTEMS · YOUR PLAN

What we cover

Focus on what matters.

We’ll connect the practical work with your team’s needs and the systems behind it.

01 / WHAT WE COVER

Cover the right devices

Review supported operating systems, device counts and how deployment will be verified.

02 / WHAT WE COVER

Investigate useful alerts

Agree how findings reach the people responsible for assessing the activity and its business impact.

03 / WHAT WE COVER

Plan containment

Define who may isolate a device and how communication and recovery will be coordinated.

Ways to work together

A scope that fits the work.

Start with one project or bring day-to-day care into an ongoing plan.

01 / FOCUSED PROJECT

A focused security improvement

Address a specific concern, assessment finding or deployment with a defined scope.

  • Identify the affected systems and risk
  • Agree the controls and change process
  • Define how the result will be checked
Let’s talk about this
02 / ONGOING SUPPORT

An ongoing security plan

Bring security maintenance, monitoring and review into an agreed service arrangement.

  • Assign alert and escalation ownership
  • Review access and configuration changes
  • Coordinate security with support and recovery
Let’s talk about this

From first conversation to clear next step

Bring your priority. We’ll build the plan.

We’ll connect the people, systems and responsibilities involved before work begins.

  1. 01

    You share the concern.

    Tell us about your systems, sensitive information and the security questions you need to answer.

    Start with business risk
  2. 02

    We define the plan.

    Agree on the systems in scope, priorities, permissions and responsibilities for the work.

    Practical controls. Clear ownership.
  3. 03

    We help you act.

    Implement or review the agreed controls and document the follow-up work that needs attention.

    Findings connected to action
Reviews

Good IT is personal. Hear from our customers.

6 written reviews★★★★★Verbatim from our clients

Hear from our customers

Dr. Chaudhry

Watch on YouTube

Customer review

Watch on YouTube

Customer review

Watch on YouTube

Wendy · WM Accounting

Watch on YouTube
Priscilla Glover2 years ago★★★★★
We just got done with our new website & excited about how it came out. Genius Fixers strive to meet the needs of their clients. We are more than…
Google review
Carl Berry2 years ago★★★★★
I am so happy from the IT setup at my home office. Service was prompt and Genesis tracked the delivery of the items and scheduled the setup…
Google review
Dina Albakri8 months ago★★★★★
Thank you, Sam and the Genius Fixers team, for your continuous support and consistently going above and beyond! You’re the best in the business.…
Google review
Victor Cierra2 years ago★★★★★
Great customer service, quick email replies and phone calls. Knowledgeable in all aspects. Sam knows how to explain in simple terms for someone who…
Google review
Len DAVISa year ago★★★★★
I really recommend this company to anyone or any business needing a good IT support. The staff really cares about the success of the customer. They…
Google review
Vikram Singh2 years ago★★★★★
I am an accountant, good with the numbers but when it comes to IT issues, I have to rely on Genius Fixers. They are very responsive and available…
Google review

Good questions. Clear answers.

Before you
take the next step.

Get the details you need to plan with confidence. Our team can talk through your questions.

Call (703) 419-9000
What is the difference between EDR and antivirus?

Traditional antivirus focuses on detecting and blocking known or recognizable threats. EDR adds device activity visibility and investigation or response capabilities. The tools, configuration, monitoring coverage and authority to contain a device must be defined for your environment.

What should we prepare for this service?

Bring device counts, operating systems, existing security tools and escalation contacts.

Can you help with compliance requirements?

We can scope technical controls, documentation and support around the requirements your business identifies. Compliance also involves your policies, people and other responsibilities; a security service does not itself certify compliance.

Do we need to replace all our security tools?

Not necessarily. We begin with the tools and processes you already use, identify the gaps and discuss what can be improved. Compatibility, licensing and ongoing management are part of that conversation.

Your next step is free

A conversation first.
A clear plan next.

Endpoint detection and response services help monitor supported business devices and investigate suspicious activity. Genius Fixers scopes device coverage, alert review and response responsibilities alongside your wider cybersecurity plan.

Book a Free Call10 minutes · Phone or Zoom · No obligation
Call (703) 419-9000Visit our contact page
  • Discuss the people, systems and responsibilities involved
  • Agree the scope and costs before work begins
  • Work with a team based in Manassas, Virginia