IT that lets a dental practice in Haymarket focus on its work
Haymarket is home to professional services, medical offices and retail, and its dental practices depend on systems, records and communications that have to work every day. Genius Fixers keeps dental practices in Haymarket monitored, patched, backed up and secure, with a help desk staffed by real technicians.
A dental office cannot afford a slow server between patients. Our dental IT support keeps practice management software, digital X-ray sensors, intraoral cameras and scheduling systems fast, backed up and HIPAA-compliant, with a help desk that answers when the front desk calls.
Genius Fixers has extensive experience with the tools dental practices run on: Dentrix, Eaglesoft and Open Dental for practice management; DTX Studio, DEXIS and Carestream for imaging; and Sirona and Dentsply Sirona equipment including CEREC and intraoral sensors. We install, integrate, troubleshoot and support all of them, and coordinate with the vendor when an issue is inside the application.
- 15-minute help desk response target, on-site visits in Haymarket
- HIPAA controls implemented and documented
- Pay as you go at $150 an hour or a tailored monthly plan
- One accountable team for IT, security, backup and cabling
What dental practices in Haymarket deal with
The issues that stall a dental schedule, and what we do about each.
Imaging and sensor issues
Digital X-ray sensors and imaging software depend on the right drivers, ports and workstation configuration. We set them up correctly and keep them working.
Practice management downtime
If your practice management system goes down, so does scheduling and billing. Proactive server management and daily backups keep it available.
HIPAA for dental records
Patient charts and images are protected health information. We encrypt them, control access and document it for compliance.
Growth to a second location
Adding an office means shared data, secure connections and consistent systems. We plan and build the network so both locations feel like one practice.
IT services for dental practices in Haymarket
Each service links to its own page.
24/7 Help Desk Support
Front desk and operatory issues answered by real technicians with a 15-minute response target.
Learn MoreWorkstation & Server Management
Operatory PCs, imaging workstations and the practice server patched, monitored and optimized.
Learn MoreBackup & Disaster Recovery
Daily encrypted backups of charts, images and practice data with tested restores.
Learn MoreNetwork Monitoring & Management
Cloud-managed Wi-Fi and wired networks sized for imaging traffic and monitored around the clock.
Learn MoreIT Procurement Services
Right-sized workstations, servers and peripherals sourced at the right price for a dental office.
Learn MorePhishing Prevention Training
Short, regular training so front-desk staff recognize the emails that target dental practices.
Learn MoreDental software and equipment we support in Haymarket
Hands-on experience with the platforms in your operatories and at the front desk. If your tool is not listed, ask; we have almost certainly worked with it.
Dentrix
Server and workstation setup, upgrades, database backups, eServices integration and performance tuning for Dentrix and Dentrix Ascend.
DTX Studio
Installation and integration of DTX Studio Clinic and Core with your imaging devices, plus workstation specs that keep 3D rendering fast.
DEXIS
DEXIS sensor drivers, imaging software, bridge configuration to practice management and image storage that is backed up and encrypted.
Carestream
Carestream Dental imaging systems and CS Imaging software configured, networked and kept current, including sensor and pan/ceph workstations.
Sirona / Dentsply Sirona
Sirona imaging, CEREC and SIDEXIS workstations integrated with your network and practice management software.
Eaglesoft and Open Dental
Server management, updates, backups and workstation configuration for Eaglesoft and Open Dental practices.
Simple pricing for Haymarket businesses
Pay as you go at a flat $150 an hour for any workstation or server, billed in 15-minute increments. Or tell us about your team and we will tailor a fixed monthly plan.
HIPAA-compliant dental IT, without the jargon
Four things every dental practice needs in place, handled and documented by us.
Encrypted patient data
Charts, images and backups encrypted at rest and in transit, on-site and in the cloud.
Access controls
Individual logins, MFA and automatic screen locks on every operatory and front-desk workstation.
Tested backups
Daily backups with restore tests, so a failed server or ransomware event is a recovery, not a closure.
Documented compliance
Risk assessment, policies and a signed business associate agreement kept current for your records.